In an impressive affirmation of its commitment to excellence, NJR Steel Nelspruit has been awarded the prestigious first place Diamond Arrow Award by PMR.africa, in recognition of their outstanding contributions to economic growth, and their exceptional customer service within the Mpumalanga Province.
PMR.africa, part of the esteemed C.J. Hattingh & Sons consultancy, grants these awards to spotlight and honour organisations that not only thrive in their respective sectors but also exemplify the pinnacle of customer satisfaction and service reliability. The Diamond Arrow is the highest accolade, signifying excellent leadership and achievement.
This award follows an extensive, respondent-based research process, incorporating the informed perspectives of a diverse group of provincial leaders, including CEOs, MDs, and company directors who rated the business on a number of attributes including their impact on the local community, customer service; and reputation of service delivery.
“Being recognised with the Diamond Arrow Award is a source of immense pride for our branch. Our team has risen above the uncertainties of our current landscape to deliver these incredible results. Well done to them for always putting their best foot forward. This award is testament to our dedication to deliver excellent service for our customers. It honours the hard work and the constant commitment we have to being the first choice steel suppliers in Mpumulanga. We are immensely proud and inspired to continue this journey of excellence,” said Andries de Kock, the Branch Manager of NJR Steel Nelspruit said.
PMR.africa commends NJR Steel Nelspruit for setting a sterling example of what it means to be a leader in customer satisfaction, contributing to the sustainable, ethical growth that benefits all stakeholders in Mpumalanga and beyond.